Privacy Policy
We aim to make the topic of data protection as transparent as possible for you. We handle the personal data of our users with particular responsibility. Your data is used exclusively in accordance with the applicable data protection laws, especially the EU General Data Protection Regulation (GDPR).
Effective as of November 16, 2025
We recommend that you read the full privacy policy. Here you can find the most important points in advance.
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Secure Data Transfer
We generally process your data within the European Union (EU) and the European Economic Area (EEA). If we use service providers located in third countries (e.g., the United States), we ensure an adequate level of data protection through appropriate safeguards, such as recognized adequacy decisions, standard contractual clauses, or comparable guarantees.%20--%3e%3csvg%20version='1.1'%20baseProfile='basic'%20id='Ebene_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20width='48px'%20height='60px'%20viewBox='0%200%2048%2060'%20xml:space='preserve'%3e%3cg%3e%3cdefs%3e%3crect%20id='SVGID_1_'%20width='48'%20height='60'/%3e%3c/defs%3e%3cclipPath%20id='SVGID_2_'%3e%3cuse%20xlink:href='%23SVGID_1_'%20style='overflow:visible;'/%3e%3c/clipPath%3e%3cg%20style='clip-path:url(%23SVGID_2_);'%3e%3cpath%20style='opacity:0.3;fill:%23A864FF;'%20d='M14,54c-0.6,0-1,0.4-1,1s0.4,1,1,1h4c0.6,0,1-0.4,1-1s-0.4-1-1-1H14z'/%3e%3cpath%20style='opacity:0.3;fill:%23A864FF;'%20d='M5,12c-0.6,0-1,0.4-1,1s0.4,1,1,1h1c0.6,0,1-0.4,1-1s-0.4-1-1-1H5z'/%3e%3cpath%20style='opacity:0.3;fill:%23A864FF;'%20d='M21,13c0-0.6-0.4-1-1-1H10c-0.6,0-1,0.4-1,1s0.4,1,1,1h10C20.6,14,21,13.6,21,13z'/%3e%3cpath%20style='fill-rule:evenodd;clip-rule:evenodd;fill:%23A864FF;'%20d='M21,22c-1.7,0-3,1.3-3,3v12.8c0,0.6,0.2,13.9,14.5,22.1%20c0.3,0.2,0.7,0.2,1,0C47.8,51.7,48,38.4,48,37.8V25c0-1.7-1.3-3-3-3H21z%20M33,57.8c12.8-7.6,13-19.5,13-20V25c0-0.6-0.4-1-1-1H21%20c-0.6,0-1,0.4-1,1v12.8C20,38.3,20.2,50.3,33,57.8z'/%3e%3clinearGradient%20id='SVGID_3_'%20gradientUnits='userSpaceOnUse'%20x1='18'%20y1='62'%20x2='18'%20y2='2'%20gradientTransform='matrix(1%200%200%20-1%200%2062)'%3e%3cstop%20offset='0'%20style='stop-color:%23A864FF;stop-opacity:0.6'/%3e%3cstop%20offset='1'%20style='stop-color:%23A864FF;stop-opacity:0.3'/%3e%3c/linearGradient%3e%3cpath%20style='fill-rule:evenodd;clip-rule:evenodd;fill:url(%23SVGID_3_);'%20d='M36,22V4c0-2.2-1.8-4-4-4H4C1.8,0,0,1.8,0,4V56%20c0,2.2,1.8,4,4,4h22c0.6,0,1-0.4,1-1s-0.4-1-1-1H4c-1.1,0-2-0.9-2-2v-4h17c0.6,0,1-0.4,1-1s-0.4-1-1-1H2V10h32v12H36z%20M2,4v4h32V4%20c0-1.1-0.9-2-2-2H4C2.9,2,2,2.9,2,4z'/%3e%3cpath%20style='fill:%23A864FF;'%20d='M42,26c-0.6,0-1,0.4-1,1s0.4,1,1,1v9.8c0,0.4-0.3,9.3-9.6,15.7c-0.5,0.3-0.6,0.9-0.3,1.4%20c0.3,0.5,0.9,0.6,1.4,0.3C43.7,48.2,44,38.3,44,37.8V28C44,26.9,43.1,26,42,26z'/%3e%3cpath%20style='fill:%23A864FF;'%20d='M24,37.8V28h11c0.6,0,1-0.4,1-1s-0.4-1-1-1H24c-1.1,0-2,0.9-2,2v9.8c0.3,4.1,1.7,8,4.2,11.3%20c0.3,0.4,0.9,0.5,1.4,0.2c0.4-0.3,0.5-0.9,0.2-1.4C25.6,45,24.3,41.5,24,37.8z'/%3e%3cpath%20style='fill:%23A864FF;'%20d='M39.7,33.2c-0.4-0.4-1-0.4-1.4,0l-7.4,7.4l-1.2-1.2c-0.4-0.4-1-0.4-1.4,0c-0.4,0.4-0.4,1,0,1.4%20l1.9,1.9c0.4,0.4,1,0.4,1.4,0l8.1-8.1C40.1,34.2,40.1,33.6,39.7,33.2z'/%3e%3c/g%3e%3c/g%3e%3c/svg%3e)
Please Note
By installing the app or otherwise accessing our services, you accept this privacy policy and agree to the processing of your personal data as described.%20--%3e%3csvg%20version='1.1'%20baseProfile='basic'%20id='Ebene_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20width='59px'%20height='59px'%20viewBox='0%200%2059%2059'%20xml:space='preserve'%3e%3cpath%20style='opacity:0.4;fill:%23A864FF;'%20d='M2.3,47.7c0,5,4.1,9.1,9.1,9.1h6.8c3.5,1.5,7.3,2.3,11.3,2.3s7.9-0.8,11.3-2.3h6.8%20c5,0,9.1-4.1,9.1-9.1v-6.8c1.5-3.5,2.3-7.3,2.3-11.3s-0.8-7.9-2.3-11.3v-6.8c0-5-4.1-9.1-9.1-9.1h-6.8C37.4,0.8,33.5,0,29.5,0%20s-7.9,0.8-11.3,2.3h-6.8c-5,0-9.1,4.1-9.1,9.1v6.8C0.8,21.6,0,25.5,0,29.5s0.8,7.9,2.3,11.3V47.7z%20M11.3,54.5%20c-3.8,0-6.8-3.1-6.8-6.8v-2.5c2.4,3.8,5.5,6.9,9.3,9.3H11.3z%20M29.5,13.6c8.8,0,15.9,7.1,15.9,15.9s-7.1,15.9-15.9,15.9%20s-15.9-7.1-15.9-15.9S20.7,13.6,29.5,13.6z%20M7.3,13.7c1.8-2.5,3.9-4.6,6.4-6.4l6.6,6.6c-2.6,1.6-4.9,3.8-6.4,6.4L7.3,13.7z%20M38.7,13.9l6.6-6.6c2.5,1.8,4.6,3.9,6.4,6.4l-6.6,6.6C43.6,17.7,41.3,15.4,38.7,13.9z%20M51.7,45.3c-1.8,2.5-3.9,4.6-6.4,6.4%20l-6.6-6.6c2.6-1.6,4.9-3.8,6.4-6.4L51.7,45.3z%20M13.9,38.7c1.6,2.6,3.8,4.9,6.4,6.4l-6.6,6.6c-2.5-1.8-4.6-3.9-6.4-6.4L13.9,38.7z%20M29.5,56.7c-5,0-9.8-1.4-13.8-3.8l6.7-6.7c2.2,0.9,4.6,1.4,7.1,1.4s4.9-0.5,7.1-1.4l6.7,6.7C39.3,55.3,34.5,56.7,29.5,56.7z%20M54.5,47.7c0,3.8-3.1,6.8-6.8,6.8h-2.5c3.8-2.4,6.9-5.5,9.3-9.3V47.7z%20M52.9,43.3l-6.7-6.7c0.9-2.2,1.4-4.6,1.4-7.1%20s-0.5-4.9-1.4-7.1l6.7-6.7c2.4,4.1,3.8,8.8,3.8,13.8S55.3,39.3,52.9,43.3z%20M47.7,4.5c3.8,0,6.8,3.1,6.8,6.8v2.5%20C52.1,10,49,6.9,45.2,4.5H47.7z%20M29.5,2.3c5,0,9.8,1.4,13.8,3.8l-6.7,6.7c-2.2-0.9-4.6-1.4-7.1-1.4s-4.9,0.5-7.1,1.4l-6.7-6.7%20C19.7,3.7,24.5,2.3,29.5,2.3z%20M4.5,11.3c0-3.8,3.1-6.8,6.8-6.8h2.5C10,6.9,6.9,10,4.5,13.8V11.3z%20M6.1,15.7l6.7,6.7%20c-0.9,2.2-1.4,4.6-1.4,7.1s0.5,4.9,1.4,7.1l-6.7,6.7c-2.4-4.1-3.8-8.8-3.8-13.8S3.7,19.7,6.1,15.7z'/%3e%3cpath%20style='fill-rule:evenodd;clip-rule:evenodd;fill:%23A864FF;'%20d='M2.3,40.9c0.6,1.5,1.4,3,2.3,4.4v-0.1c2.4,3.8,5.5,6.9,9.3,9.3%20h-0.1c1.4,0.9,2.8,1.6,4.4,2.3l0,0c3.4,1.4,7,2.2,10.9,2.3c0.2,0,0.3,0,0.5,0s0.3,0,0.5,0c3.8-0.1,7.5-0.9,10.9-2.3l0,0%20c1.5-0.6,3-1.4,4.4-2.3h-0.1c3.8-2.4,6.9-5.5,9.3-9.3v0.1c0.9-1.4,1.6-2.8,2.3-4.4l0,0c1.4-3.4,2.2-7,2.3-10.9c0-0.2,0-0.3,0-0.5%20s0-0.3,0-0.5c-0.1-3.8-0.9-7.5-2.3-10.9l0,0c-0.6-1.5-1.4-3-2.3-4.4v0.1c-2.4-3.8-5.5-6.9-9.3-9.3h0.1C44,3.6,42.6,2.9,41,2.2l0,0%20C37.4,0.8,33.6,0,29.6,0c0,0,0,0-0.1,0l0,0c-4,0-7.8,0.8-11.3,2.3l0,0c-1.5,0.6-3,1.4-4.4,2.3h0.1C10.1,7,7,10.1,4.6,13.9v-0.1%20c-0.9,1.4-1.6,2.8-2.3,4.4l0,0C0.8,21.6,0,25.4,0,29.4c0,0,0,0,0,0.1l0,0C0,33.6,0.8,37.4,2.3,40.9L2.3,40.9z%20M45.4,29.5%20c0-8.8-7.1-15.9-15.9-15.9s-15.9,7.1-15.9,15.9s7.1,15.9,15.9,15.9S45.4,38.3,45.4,29.5z%20M13.7,7.3c-2.5,1.8-4.6,3.9-6.4,6.4%20l6.6,6.6c1.6-2.6,3.8-4.9,6.4-6.4L13.7,7.3z%20M45.3,7.3l-6.6,6.6c2.6,1.6,4.9,3.8,6.4,6.4l6.6-6.6C49.9,11.3,47.7,9.1,45.3,7.3z%20M45.3,51.7c2.5-1.8,4.6-3.9,6.4-6.4l-6.6-6.6c-1.6,2.6-3.8,4.9-6.4,6.4L45.3,51.7z%20M20.3,45.1c-2.6-1.6-4.9-3.8-6.4-6.4l-6.6,6.6%20c1.8,2.5,3.9,4.6,6.4,6.4L20.3,45.1z%20M15.7,52.9c4.1,2.4,8.8,3.8,13.8,3.8s9.8-1.4,13.8-3.8l-6.7-6.7c-2.2,0.9-4.6,1.4-7.1,1.4%20s-4.9-0.5-7.1-1.4L15.7,52.9z%20M46.2,36.6l6.7,6.7c2.4-4.1,3.8-8.8,3.8-13.8s-1.4-9.8-3.8-13.8l-6.7,6.7c0.9,2.2,1.4,4.6,1.4,7.1%20S47.1,34.4,46.2,36.6z%20M43.3,6.1c-4.1-2.4-8.8-3.8-13.8-3.8s-9.8,1.4-13.8,3.8l6.7,6.7c2.2-0.9,4.6-1.4,7.1-1.4s4.9,0.5,7.1,1.4%20L43.3,6.1z%20M12.8,22.4l-6.7-6.7c-2.4,4.1-3.8,8.8-3.8,13.8s1.4,9.8,3.8,13.8l6.7-6.7c-0.9-2.2-1.4-4.6-1.4-7.1S11.9,24.6,12.8,22.4z%20'/%3e%3c/svg%3e)
Any Questions?
If you have any questions or concerns, our support team will be happy to assist you. Please send your request via email to hello@smoxy.app
1. Information and Data We Collect
We process personal data that you actively provide to us as well as data that is automatically collected when using the app. When you register, we collect the following personal information:
- Email address
- Password
- Name
- Smoking-related data (number of cigarettes, cost, duration of consumption, times of consumption)
When using additional services within the app, you may voluntarily provide further personal data, such as: years smoked, cigarettes per day, price per pack (tobacco, liquids), cigarettes per pack, first and last cigarette of the day, cravings with mood, situation, location, contact, age (date of birth), gender, profile picture.
Buddies
Within the app, you can add buddies who will be able to see your personal data (smoke-free days, regained lifetime, money saved, cravings beaten, cravings with mood, intensity and date, non-smoked cigarettes, health progress, milestones, profile picture, name).
Automatically Collected Data
Location-Related Information
- IP address
- Time zone
- Mobile service provider
- Currency, country & region
Device Information
- Hardware model
- Operating system and version
- Mobile network
- Device storage information
- Unique device identifiers
App Usage Data
- App version
- Crash reports
- Usage of specific features and areas
- Frequency and duration of use
- General usage patterns
- User ID
2. How We Use Your Personal Data
Your personal data may be used for the following purposes:
- Analyzing and improving the app
- Operating, maintaining, and providing the app
- Personalizing content and messages based on your needs
- Providing services and features you request
- Processing transactions
- Sending reminders and notifications
- Sending discount codes or offers where legally permitted
- Verifying your identity when necessary
- Sending technical notices, security alerts, updates, and support messages
- Conducting customer satisfaction surveys
- Billing and administrative communication
- Responding to your comments and requests
- Monitoring and analyzing trends, preferences, usage, and activity
- Fraud prevention (e.g. identity checks)
- Displaying information you choose to share with others
- Combining or linking data we have about you to improve our services
- Statistical and scientific analysis in anonymized or pseudonymized form
- Any additional purposes we inform you about, where legally required
3. Community Feature (Public Profile)
Smoxy offers an optional community feature where you can connect with other users. To use it, you create a separate public profile and explicitly consent to the related data processing.
- Using the community is voluntary and requires a separate opt-in within the app.
- Depending on your settings, your community profile may show your name or nickname, profile picture, quit-smoking statistics, and other shared information.
- Your community profile can be accessed through a personal link. Anyone who has this link or finds you within the community may view your profile.
- You choose which content you share in the community. Please avoid sharing sensitive information.
- You can deactivate or delete your community profile at any time within the app.
- The legal basis for processing your community data is your consent under Art. 6(1)(a) GDPR.
4. Sharing Data with Third Parties
We do not sell your personal data. We only share your data where required to provide our services, when legally required, or when you have given explicit consent. We use carefully selected service providers (data processors) who process your data only according to our instructions and under a data processing agreement (see “Processing to Operate the App”).
5. Withdrawing Your Consent
You may withdraw your consent at any time with effect for the future. You also have the right to request access to your personal data, correction of inaccurate data, deletion or restriction of processing, and to object under certain conditions.
6. Data Storage and Retention
We store your personal data as long as necessary for the purposes described or as required by law. When you delete your account, all personal data not subject to legal retention requirements will be permanently deleted. In case of account deactivation or inactivity, your data may be retained for a limited time, for example if you wish to reactivate your account.
7. Deleting Your Data
You can delete your account at any time via the app’s settings. All personal data not legally required to be retained will be permanently deleted. If you delete your account, you will need to register again unless you use an anonymous account. Please contact support if you need assistance.
8. Processing Required to Operate the App
Firebase Firestore
Google (Google LLC, USA)
Processor Privacy PolicyCollected data: user data and payment confirmations.
Purpose: data backup, synchronization across devices, payment status, and sharing profile data with buddies. Data is permanently deleted upon account deletion unless legal retention rules apply.
Firebase Crashlytics
Google (Google LLC, USA)
Processor Privacy PolicyWe use Firebase Crashlytics in the Smoxy app to analyze and fix errors. Crash reporting supports app stability and improvement.
Device and usage information is collected to diagnose issues. Our lawful basis is legitimate interest (Art. 6(1)(f) GDPR).
Before authentication, crash reports are anonymous. After authentication, crash reports are linked to your user ID.
Firebase Analytics
Google (Google LLC, USA)
Processor Privacy PolicyCollected data: user ID, app version, IP address, interactions, events such as login, registration, app start, content sharing, and achievements.
Purpose: app usage analysis, conversion tracking, and service improvement. Legal basis is legitimate interest or consent depending on configuration.
Firebase Dynamic Links
Google (Google LLC, USA)
Processor Privacy PolicyCollected data: user ID.
Purpose: generating invitation and sharing links (e.g., Buddy invites).
Cloudinary
Cloudinary Ltd. (UK)
Processor Privacy PolicyCollected data: user images (e.g., profile pictures).
Purpose: storage and delivery of images within the app. Images are permanently deleted after account deletion unless legally required otherwise.
Contact Us
Controller for personal data
Please contact our privacy compliance team and EU representative (Offlinefirst LTD, CY) at privacy@smoxy.app
